Exeed Ltd
  • 25-Aug-2018 to 24-Sep-2018 (NZST)
  • Auckland, AUK, NZL
  • Salary
  • Full Time


Exeed is based in Parnell, Auckland. It is NZ's second largest IT distributor managing some of the world's biggest consumer and commercial brands including HP,  Microsoft, Apple, Samsung etc. As part of our continued growth, we are looking for a talented individual to join our team. 

The role of  Retail & Administration Receptionist is primarily responsible for handling retail calls and providing general office administration and support to the retail sales team. It will work closely with the retail sales team and office administration team.

If you have a friendly, customer-focused personality and a 'can do' attitude we can offer you a genuinely fun environment to work in that delivers on professional and personal development.  

This role could suit a marketing/business graduate or someone with 1-2 years experience in office administration/reception work 

Position Objective

Primarily responsible for handling all incoming calls from Exeed's retail channel partners. Responding to general retailer inquiries and providing cover for general reception duties

General Responsibilities

  • Answering retail phone inquiries, typically for ETA, Price, stock.
    and delivery questions.
  • Resolve delivery queries from retailers, process claims for missing/damaged goods
  • Provide support for sales administration as required.
  • Backup for entry of supplier & service invoices.
  • Phone campaign management for Air NZ Airpoints recruitment and new website transition. Assisting the Marketing team with promotional work.
  • Liaising with all external contractors, organizing Parnell office repairs or maintenance issues.
  • Facilitate booking of meeting rooms and functions, including catering

To be successful, you will have/be:

  • Honesty and Integrity
  • A professional & cheerful phone manner
  • Patience, and the ability to stay calm under pressure
  • Initiative and resourcefulness
  • A team player, with the ability to successfully work with a broad range of personalities.
  • Proactive, with excellent time management

Benefits and Culture

Exeed has a reputation in the Consumer Electronics/IT industry as an employer an excellent and is a very successful NZ owned business. We have an open plan office, a flat management structure and a very supportive company culture. 

We offer competitive salaries, with the added bonus of health insurance and Life/Trauma insurance. If this role sounds like you please apply.

Exeed Ltd
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